On February 9th, 2011, the U.S. Consumer Product Safety Commission, in cooperation with Hoover, Inc. announced a voluntary recall of approximately 142,000 of their Hoover "Windtunnel" Canister Vacuums.
What does this mean for you?
Consumers should be aware that the power cord between the power nozzle and the wand connector can short-circuit posing fire and shock hazards to consumers. This condition can occur even if the vacuum has been turned off but left plugged in. To date, Hoover has received 69 reports of overheating or electrical malfunction, including one report of fire and smoke damage, and two reports of carpet damage. There has been one report of a minor injury. This recall involves the Hoover WindTunnel Bagless Canister Vacuum model S3755. The vacuum is silver and black in colour (as pictured above), and comes with a power nozzle. The model number can be found on a label on the bottom of the canister.
What should you do if you own or have purchased this recalled item?
Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product. As of February 9th, 2011, Hoover has received 69 reports of overheating or electrical malfunction, including one report of fire and smoke damage, and two reports of carpet damage. There has been one report of a minor injury.
This product was manufactured in China and approximately 142,000 of these vacumms were sold at mass merchandisers, department stores and independent vacuum retailers nationwide and online from March 2003 to December 2008 for between $250 and $280.
Consumers should immediately stop using the recalled vacuum cleaners and contact Hoover for a free repair toll-free at (888) 564-2066 between 8 a.m. and 7 p.m. ET Monday through Friday, or visit the Hoover's website.