On September 8th, 2011, the U.S. Consumer Product Safety Commission and Health Canada, in cooperation with Pottery Barn Kids, announced a voluntary recall of their Chloe, Sophie and Audrey soft dolls due to a strangulation hazard.
What do you need to know about this Recall?
This recall involves soft dolls sold under the names Audrey, Chloe and Sophie. The dolls measure about 17 inches high and have hair made of wool. Audrey’s hair is black, Chloe’s hair is dark brown and Sophie’s hair is blonde and these dolls are part of Pottery Barn Kids’ Girl Doll Collection. The doll’s name can be found on a tag sewn onto her bottom. The hair on the Chloe and Sophie dolls may contain loops that are large enough to fit around a child’s head and neck, and the headband on the Audrey doll, if loosened, can form a loop that fits around a child’s head and neck and any of these loops can pose a strangulation hazard.
The firm has received five reports of dolls with looped hair, including one report in which a loop of the Chloe doll’s hair was found around the neck of a 21-month old child. The child was not injured.
About 81,000 of these dolls were sold in the United States and 1,300 in Canada exclusively at Pottery Barn Kids stores nationwide and online at Pottery Barn Kids and through Pottery Barn Kids catalogs from July 2006 to April 2011 for about $40. These dolls were originally manufactured in China.
What should you do if you have purchased or own any one of these products?
Consumers should take the dolls away from children immediately and cut the looped hair of the Chloe and Sophie dolls and remove the headband of the Audrey doll to eliminate the hazard. Consumers may also call Pottery Barn Kids for instructions on how to return the affected dolls for a merchandise credit. Consumers should be aware that it is illegal to resell or attempt to resell a recalled consumer product.
For additional information, contact Pottery Barn Kids toll-free at (855) 880-4504 between 4 a.m. and 9 p.m. PT seven days a week or visit the firm’s website. Health Canada’s press release regarding this recall can be seen here and additional information can also be obtained from the CPSC website.